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This user manual will introduce and discuss concepts and operations of both the Point of Success Office Manager program and the Point of Success Order Entry system as well as add on software. The topics in this book are established from the software screens and functions. Installation of the software is covered in the software installation section. Refer to that manual for instructions on installation, initial setup, hardware and operating system requirements, database setup, and installation of Point of Success on a network (more than one computer in the same location that are linked and communicate with each other).